Refund Policy

Last updated: 16.02.2026

1. General Refund Provisions

We value our customers and strive to provide the best service. This policy describes the conditions for refunding funds for paid services.

2. Refund Conditions

Refunds are possible in the following cases:

  • Technical problems that make it impossible to use the service
  • The request was sent within 14 days of payment (if the service was not used)

3. Refund Procedure

To receive a refund, send a request to support@fitmeet.com stating the reason and transaction details.

4. Refund Denial

We may refuse a refund if the service was provided in full or the rules for using the service were violated.

5. Contacts for Inquiries

All issues regarding payments and refunds are considered within 5 business days.